Sunday, 8 February 2009

Passport vs Driving licence online

Having moved recently and with an expired passport I finally got around to starting to sort the situation out this morning.

First off the Passport. A google search gets me to the relevant agency and apply on-line forms a series of questions a postcode based address finder (with accurate information)and a return button promised me a pre filled form in the post in the next couple of days.

So far so good

Now the driving licence find DVLA, redirect to Direct Gov single free-form text to request the relevant paper document with a promise of 7-10 day deliver.

Now I realise there are differences in the service but surely someone should be looking at this incredible oversight to ensure the technology the passport agency have secured for their forms could also be deployed by other government agencies

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